Archive for April, 2008

‘Spotlight on Coaching’ Audio

Wednesday, April 30th, 2008

Do you know how much it costs to set up a coaching business?

Should you keep your day job or make a clean break?

Where will you find your clients?

Last week Robyn Logan interviewed three successful coaches and got the answers to these questions and more.

We had a great turn out for the ‘Spotlight on Coaching’ Teleseminar and for those that were unable to make it - we audioed it!

You can download the MP3 for listening in the car, or experience the streaming option through your computer.

Listen here

Why I Need A Coach?

Wednesday, April 30th, 2008

by Bronwyn Bowery-Ireland

I have just taken on a new coach. I finished up with my last coach two months ago and it has taken me a while to get back on track. Getting a new coach started to become a matter of urgency. I just find that I can’t do without one. It is like breathing. For me having a coach supports me in everything that I do. It is the one person in the world who is there to support me, care for me and basically bat for me. Mind you I do have quite a lot of people who also do that so why is my coach special or different?

I think the answer to this question comes back to understanding what coaching is about. Coaching is a unique relationship between a coach and a client where the coach creates a safe, trusting space for the client to develop in. It is a once a week conversation, in my case, where I get to explore how I want to grow, develop or change. It is a time to reflect, it is a time for me, a time about just me. No wonder I love the luxury of coaching.

However coaching shouldn’t be a luxury - it should be a way of life. This will only be the case if you value life-long learning. Experiencing coaching is about self-directed learning. You as the client path the way, discuss your needs and explore the learning you desire at that moment in time. As the client, you create your dream, pursue your goals, get results and build your confidence. So who wouldn’t want a rather large serving of self-esteem? Bring it on I say.

So let me ask you three questions.

Do you value life-long learning?

Do you want to be the greatest you can be?

Do you have a coach?

If you answered YES to all the above then yippee! If there was a “no” anywhere present in your answers then I encourage you to not wait a moment longer. Move forward and be the best you can be, get yourself a coach today.

Learning in an Environment of Fear

Wednesday, April 30th, 2008

My son Ryder recently started school.  It was an exiting time for all of us as he walked off on day one with his new uniform and new school bag.  However, sadly for all of us, this excitement lasted exactly one week.

At the start of the second week Ryder came home in tears.  His teacher had “growled” at him for not finishing his work.  According to Ryder she told him he had “done it wrong”.  I must say I found this hard to believe and figured Ryder’s own desire to please and to “get it right” was the problem.  I mean surely no self-respecting teacher would tell a 5 year old in his first week of school that he had “done it wrong”?

So I went to see the teacher - she assured me this was not the case and we all put it down to Ryder’s anxiety about starting a new school and wanting to please.  Three weeks later though when he came home again in tears and said that his teacher told him he was “too slow”, I started to take a bit more notice.

Over the next few weeks I have listened carefully to Ryder and I have noticed that when he talks to me about his teacher he calls her “angry” and he says he hates school because he gets into trouble for being too slow.  I also noticed that he is increasingly afraid to try anything in case he “gets it wrong”.

I started volunteering at the school to listen to the kids reading in his grade.  I partly did this to contribute and partly to “observe” (which is a much nicer word than “spy”).  After just one week I was appalled.  I observed Ryder’s teacher doing absolutely everything I believe you DON’T do if you want to create a good environment for learning.  And really, isn’t that what it is all about?  He is not going to learn to read and write in his first six weeks at school, but he might learn that school is fun and that learning is enjoyable and that making mistakes is OK and that everyone is different and that there is no right or wrong way to approach something etc.

A couple of days ago our CEO here at ICA sent me a book that listed the Eight Elements of Learning.  The book is called Quality Teaching in a Culture of Coaching and it is by Stephen G. Barkly.

The Eight Elements of Learning

  1. Absence of threat
  2. Meaningful content
  3. Choices
  4. Adequate time
  5. Enriched environment
  6. Collaboration
  7. Immediate feedback
  8. Mastery

The first element “Absence of Threat” really resonated with me.  It is not rocket science that as humans we find it difficult to learn when we are in a threatening environment.

At ICA it is one of our core values - “create a safe learning environment”.  As an adult training company we know that in order to learn adults need to feel safe.  We have deliberate policy of small class sizes and we employ trainers who are committed to adult learning principles.  It is common to hear our graduates talk about the fact that they feel safe enough to speak when uncertain and to try new things in front of their peers.

What I realized over the last six weeks while dealing wiht my son’s problems at school is that adult learning principles should not be reserved for adults.  Those very same things that create positive and lasting experiences for adults also apply to children.

*Adults require a safe learning environment - they need to be able to try new things without looking or feeling foolish.

*Adult’s have a wealth of experience when they come to a new learning situation (i.e. they are not just empty vessels to be filled up with knowledge)

*Adults learn best when the learning has relevance for them or is situated in a context.

*Adults like to control their learning environment which includes the pace at which they work and the areas they choose to work on.

All of these things apply to children.  Plus they also have a natural sense of curiosity about the world and a natural desire to please, both of which can be put to good use inside the classroom.

I have an appointment with the Principal tomorrow morning - I’ll let you know how I go!

Keeping The Trust

Wednesday, April 30th, 2008

by Kurt Stewart

My first “assignment” after joining the management team earlier this year was to read The Speed of Trust by Stephen Covey Jr., which I thought said everything about what ICA stands for.

In the book, Covey shows that, where there is trust, built on what he calls the 4 cores of Credibility, (integrity,intent,capabilities and results), the speed at which things move will increase and the cost of conducting business will decrease. When working with organizations, Covey asks clients the following three questions:

  • How would you describe a low-trust organization?
  • How would you describe a high-trust organization?
  • Which description best represents your organization?

As I read through the list of behaviours that describe a high-trust organization, I was struck with how the criteria matched my view of ICA. Being a newcomer to the group, my perspective on ICA as an organization is still fresh. So I thought it would be interesting to reflect this back to our team in one of our “trust exercises” - team building exercises that are a regular part of our meetings. This was my way of acknowledging what I believe to be our greatest asset: a group of people who are consciously creating high trust to move us all - management, trainers and our ever-growing group of students and alumni - forward.

Here is the list of “high-trust” behaviours that Covey highlights:

  • Information is shared openly
  • Mistakes are tolerated and encouraged as a way of learning
  • The culture is innovative and creative
  • People are loyal to those who are absent
  • People talk straight and confront real issues
  • There is real communication and collaboration
  • People share credit abundantly
  • There are few “meetings after meetings”
  • Transparency is a practical value
  • People are candid and authentic
  • There is high degree of accountability
  • There is a palpable vitality and energy - people feel the positive momentum

Anyone who has ever worked in a “low-trust” organization will know what that looks like: no transparency, people are afraid to speak openly, information is withheld and there is little collaboration between individuals and groups.

So like all good coaches, we at ICA have to keep asking ourselves: are we walkin’ the talk here? How, as a company, are these behaviours showing up? And is our community of students experiencing them at an every day, practical level as they train to become coaches?  Thanks to all the student feedback we get, I think I can answer yes to that last question. It’s what Covey calls the “trust dividend” - a benefit that comes from acting with integrity, good intent, capabilities and - importantly for our students - results. The results we see every year as more and more of our graduates go out into the world and make a difference.

Now as ICA grows and begins to offer training in other languages and cultures the challenge is to keep trying to add to that list of high trust behaviours. Going forward, we will need to continue building trust across cultures in China, Latin America and Europe.  It’s an exciting challenge and with the support of our great multi-cultural community of students, we trust we’ll meet it.

Kurt Stewart

Empowering Asian Mindsets

Wednesday, April 30th, 2008

 a book by Wai K Leong (ICA Graduate)

There is a global awareness on coaching and the great importance many organizations have placed to equip managers with these skills. The challenge that many managers will face in this leadership development process is the shift of mindset required of them from telling and directing to asking and listening. This book advocates nine mindset shifts required for managers to become more effective coaches.

This book is also intended for managers and coaches who want to learn how to coach and work with Asians. It provides a backdrop on some Asian values and how coaches need to be mindful of these values to use it and empower their Asian clients.

Wai K Leog graduated from ICA’s Certified Professional Coach Program (CPCP) in 2006.

 

Wai K Leong,PCC

JMC Coach Mastery Sdn.Bhd.

Web: http://www.jmccoachmastery.com